Marki Ayers, a resident of Houston, has found clarity and hope after nearly six years of unexplained medical symptoms. Struggling with ongoing bleeding and digestive issues since 2020, Ayers faced numerous consultations with healthcare providers, yet remained without a clear diagnosis. Her situation changed dramatically earlier this year when she began treatment with Sherry Phippen, MD, a general surgeon at Texas County Memorial Hospital (TCMH).
Throughout the years, Ayers encountered various recommendations, some that focused only on managing her symptoms and others that suggested major surgical interventions without addressing the root cause. The turning point came when Dr. Phippen performed a colonoscopy that ultimately identified bowl endometriosis. This uncommon condition, often difficult to diagnose, was the key to understanding Ayers’ longstanding health issues.
Ayers expressed her gratitude for the attentive care she received, stating, “Dr. Phippen actually listened. She didn’t brush anything off. She took the time to investigate what was really going on.” With a definitive diagnosis in hand, Ayers has been referred to a specialized surgical team. Together, they are coordinating a procedure aimed at addressing all affected areas simultaneously, which may significantly reduce the need for multiple surgeries.
The journey ahead includes complex care, but Ayers feels a profound sense of relief knowing what is causing her symptoms. “I’m scared, but I’m also grateful,” she remarked. “After so many years, I finally know what’s wrong, and that’s because Dr. Phippen took the time to listen.”
Bill Bridges, the chief executive officer of TCMH, highlighted the importance of Ayers’ experience, stating, “Our goal is to deliver excellent health care where patients feel heard, respected, and genuinely cared for. Marki’s experience is a powerful example of what can happen when providers take the time to listen and pursue answers.” He commended the physicians and staff for their commitment to compassionate and thorough care in the community.
For more information on outpatient surgery options, TCMH encourages individuals to contact their outpatient surgery department at 417-967-1252.
